TERMS AND CONDITIONS
- Room rates are quoted per night.
- All Rooms & Villas are good for 2 Adults.
- Extra Person Rate per night (5 years old and above) = PHP 400
- All payments will be converted to Philippine Peso currency
- Rates are subjected to change without prior notice.
- Children 4 years old and below sharing the same room with parents are free of charge on accommodation.
1. CANCELLATION POLICY
- Cancellations received more than 14 days prior to arrival date will be charged 10% of total nights of stay per room
- Cancellations received 8 to 14 days prior to arrival date will be charged a rate equivalent to 1 night.
- Cancellations received 3 to 7 days prior to arrival date will be charged 50% of total nights of stay per room.
- Cancellations received 2 days or less prior to arrival date will be charged the full cost of stay.
High and Super Peak Seasons (Christmas and New Year – Dec 15 to January 10, Holy Week & Summer):
- Cancellations received more than 30 days prior to arrival date will be charged a rate equivalent to 1 night.
- Cancellations received 15 to 30 days prior to arrival date will be charged a rate equivalent to 50% of total nights of stay per room.
- Cancellations received 14 days or less prior to arrival date will be charged the full cost of stay.
- No-show or shortened stay: No refund for the whole duration of stay.
2. FORCE MAJEURE
1. Bugana Beach & Dive Resort shall not be liable to the guest or travel agency/tour operator for instances of failure to or delay in performing any of its obligations under this agreement, if the delay or failure is due the force majeure.
2. Any additional expenses incurred from changes in schedule brought about by weather, road and local conditions shall be borne by the passengers or travel agency/tour operator. However best effort will be extended in assisting the guests and safeguarding their interests.
3. PAYMENT/GUARANTEE POLICY
All reservations are guaranteed through prepayment of 50% on total room nights by the prescribed option date set by Bugana Beach & Dive Resort. The balance is due on arrival.
4. CHECK-IN & CHECK-OUT
Check-in at the resort is at 02:00 pm on the day of arrival. Departing guests are requested to check-out by 12:00pm on the day of departure.
5. EARLY CHECK-IN / LATE CHECK-OUT
1. Early check-in is subject to availability.
2. Late check-out up to 3:00 pm is subject to availability. After 3:00 pm, full room rate will be charged.
1. The resort requires a minimum stay of 3 nights during Super Peak dates.
2. Rebooking is not allowed during Super Peak dates, days with high occupancy, and holidays. Our Cancellation Policy will apply.
3. Should the number of guest/s exceed the actual number of persons indicated in the accommodation voucher upon arrival, Bugana Beach & Dive Resort shall not in any way be liable or responsible for the non-accommodation of the undeclared person/s. If the room has adequate space to accommodate the undeclared guest/s, an extra person charge will apply.